SHIPPING & RETURNS
SHIPPING POLICY
We offer Standard UK Delivery - £3.99, delivered within 3 to 5 working days. All UK orders are shipped with Hermes and are fully trackable. Please note Hermes will not deliver on Bank Holidays. Please note during busy sale or national holiday periods order processing may take slightly longer!
We offer Standard International Delivery to be calculated at check out, delivered within 3 to 7 working days. All orders are shipped with Hermes and are fully trackable. Please note Hermes will not deliver on Bank Holidays. Please note during busy sale or national holiday periods order processing may take slightly longer!
All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfilment centre by the applicable carrier. Depending on a number of factors, standard orders may take up to 2 business days (excluding Saturdays, Sundays, and Holidays) to process.
Shipping fees are non-refundable. If you refuse any shipments from bhibho.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.
RETURN & EXCHANGE POLICY
You may return item(s) within 28 days from the date of purchase for online store credit, minus the shipping charges. If you received free shipping at the time of purchase, we will deduct our standard shipping/handling fee of £3.99 from the original amount. Online store credits are good for future purchases made on the site and are redeemable for up to one year from the date of issue.
All returns must be returned in their original condition (unworn, unwashed,unaltered) and free of damage. We can only accept returns that are in original, resalable condition. Returns that do not meet this criteria will be deemed non-refundable and will be denied.
We do not cover the cost for returns or exchange shipping.